Refund policy

R3SLNC — Return & Refund Policy

30-Day Returns

We accept eligible return requests within 30 days of delivery.

To qualify, items must be unworn, unused, in their original condition, with original tags and packaging. Proof of purchase is required.

How to Request a Return

If your return is approved, we will provide the correct return shipping address and instructions, including information about any available return label.

Please do not send items back without contacting us first.

Return Shipping Costs

Customers are responsible for return-shipping costs when returning an eligible item because they ordered the wrong size or changed their mind.

If an item arrives damaged, defective, or incorrect, R3SLNC will cover reasonable return-shipping costs or provide a prepaid return label when a return is required.

Please contact shopr3slnc@gmail.com before sending any returns.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and photographs so we can resolve the issue.

Non-Returnable Items

Certain products, including personalized items, gift cards, and final-sale items, may not qualify for returns, except where required by law.

Exchanges

For a different size or product, request a return of the original eligible item and place a separate order once the return is accepted.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds are issued to your original payment method within 10 business days. Your bank may require additional processing time.

European Union Orders

Where applicable, customers receiving merchandise in the European Union have a 14-day cancellation right. This policy does not limit mandatory consumer rights.

For assistance with returns, refunds, or orders:

Email: shopr3slnc@gmail.com
Website: r3slnc.com