Skip to content

R3SLNC Return & Refund Policy

Last updated: October 13, 2026.

You may request a return within 30 days of delivery.

Return eligibility

Items must be unworn, unused, in their original condition with tags and original packaging. Keep your order number or proof of purchase.

How to request a return

Email shopr3slnc@gmail.com with your order number and the items you want to return. If your return is accepted, we'll provide the correct return address and shipping instructions, including information about any available return label. Do not ship anything back without requesting a return first. For eligible returns due to a change of mind or ordering the wrong size, the customer pays return shipping. If an item arrives damaged, defective, or incorrect, R3SLNC will provide an appropriate remedy and cover reasonable return-shipping costs or arrange a prepaid return label when a return is required, subject to applicable law. Contact us before sending items back so we can confirm the correct return destination and instructions.

Damaged, defective, or incorrect items

Inspect your order when it arrives. If anything arrives damaged, defective, or incorrect, contact us promptly with your order number and photographs so we can evaluate and resolve the issue.

Exceptions

Some items cannot be returned, including perishable goods, personalized products, certain personal care goods, hazardous materials, flammable liquids or gases, sale items, and gift cards, except where applicable law requires otherwise. Contact us before ordering if you have questions about an item.

Exchanges

To exchange, request a return of the eligible original item and place a separate order for the replacement when your return is accepted.

European Union orders

Where applicable, customers receiving merchandise in the European Union have a 14-day cooling-off right. This policy does not limit mandatory consumer cancellation or return rights.

Refund processing

We will notify you when the returned item is received and inspected and whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your financial institution may take longer to post the money. If more than 15 business days have passed after approval, email shopr3slnc@gmail.com.